UNOZERO stands for the #10, a very important number in The Beautiful Game, a number worn by so many of the all-time greats! 

We ship Worldwide.

* We offer free shipping within the continental US. 

* We charge for shipping to Alaska, Hawaii, and outside the US. Shipping costs will be calculated at check-out.

* International orders may be subject to import duties/taxes. Customer is responsible for paying such duties/taxes.

Yes! We are able to ship the UNOZERO Cali boots to California, however, we are unable to ship the Modelo 1.0 boots, as the sale of k-leather products is prohibited in that state.

* We process orders within 1-2 business days.

* Orders shipping to the continental US take 5-7 business days to arrive with the free shipping option. Faster shipping is available for a charge.

* For International orders, delivery time will vary depending on the final destination. 

* Orders are processed Monday through Friday. Processing deadline is 5pm EST during regular business days. Orders not processed on holidays.

Once an order has been placed, a confirmation email is sent. An email notification is also sent once the order has been shipped, which includes tracking information. If you have any questions, you can always contact us at info@unozero.com or here. 

Absolutely.

* Please contact us at info@unozero.com to coordinate an exchange.

* Cleats that have not been worn may be exchanged for FREE within the continental US. Orders from outside of the continental US can be exchanged, but shipping costs apply. 

* Cleats need to be received by the UNOZERO team within 30 days of the date of purchase, in its original packaging, and in the same new condition as originally received.

* UNOZERO covers the shipping cost of sending the second pair to the customer. If the customer elects to return that second pair to UNOZERO, then the customer is responsible for arranging and covering the costs associated with that return.

Absolutely.

* Please contact us at info@unozero.com to coordinate a return.

* Return shipping is FREE within the continental US. Outside of the continental US, there is a charge for the return shipping. 

* Cleats need to be received by the UNOZERO team within 30 days of the date of purchase in its original packaging, with all the accessories, and in the same new and unused condition as originally received.

* Once the cleats have been received and approved for a refund by the UNOZERO team, it can take up to two weeks for the refund to be completed. We will send a notification once the cleats have been received, approved, and a refund has been issued.

* If the cleats are deemed to be not eligible for a refund, then the cleats will be shipped back to the customer at a cost of $30. 

Prepaid shipping labels provided by UNOZERO have a validity of 30 days from the date of issue.

You will find detailed instructions as well as a video on how to clean and care for your leather cleats here. 

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Reach us at info@unozero.com